Documentation
Stations & scanning
How typed stations drive check-in, pickup, payment, VIP, and merch flows.
A station is where staff process participants. Each station has a type that determines its behavior, and the same typed behavior drives every event. That's why "make stations work the same for all events" is the data model, not per-type code — templates just seed the right station set for each event.
Station types
| Type | What it does |
|---|---|
| Check-in | Confirm identity and entry before participants proceed. |
| Pickup | Distribute the item or allotment a participant is owed. |
| Payment | Handle a payment or fee-clearing step. |
| VIP pickup | A priority lane for participants flagged VIP. |
| Merch | Distribute additional merchandise or items. |
The scan flow
- Staff search for a participant by ID or name at the station.
- Memoria resolves the participant, scoped to the caller's events, and shows their status.
- If the participant is eligible, staff complete the action — the distribution is recorded immediately to an append-only ledger.
- If a hold is open, the station blocks the action and routes it to a supervisor override.
- Already-completed or duplicate scans are detected so an item is never issued twice.
Built-in safeguards. Yearbook issuance runs an atomic guard: an open fee hold blocks it, and a conditional counter prevents double-issuance. Grants enforce per-person limits such as a ticket allotment, so a participant can't exceed what they're owed.
Holds and overrides at the station
When a participant has an open hold, the station surfaces it instead of completing the action. Resolving it runs through a role-protected override path — a supervisor approves the exception, and the approval is recorded. This keeps exceptions out of informal side conversations and into a reviewable trail. See Roles & permissions.
Live updates
As stations complete actions, status updates fan out in real time to every connected device, scoped to your organization. Supervisors on the Admin Dashboard see progress, outstanding holds, and throughput while the event runs. See Reports & exports.
To get station laptops connected to the host, continue to Network setup.